Understanding conflict Resolution and Self Defence

Here at SJA Training service have used our combine security experience and put together a course that works both for security and any other day to day public service user.

We will deliver this through our awarding organisation, QNUK, self-defence level 1 and 2 at our Wolverhampton centre. This qualification can be aimed at security staff who require extra training with conflict management, it can be appropriate for a wide range of public and private sectors and is suitable for anyone who has a customer facing role with dealing with service users or the public.

This can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.

This accredited qualification has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for learners who wish to progress and apply for an SIA licence and work as a door supervisor within the private security industry.

Subjects covered include behavioural standards, legislation relevant to the role, search procedures, powers of arrest, recording incidents and crime scene preservation, avoiding conflict, and reducing personal risk, conflict management, reducing risk and communicating effectively.

NATIONALLY ACCREDITED CONFLICT RESOLUTION TRAINING COURSE AT WOLVERHAMPTON

Our conflict resolution training course at Wolverhampton SJA Training Services ltd is nationally accredited and extremely beneficial to most health care staff. The course is highly hands on, and we simulate real working events where conflict is prevalent. Our professional facilitators provide unique training that builds the confidence and skills of staff to handle conflict and aggressive situations.